The Elder Scrolls Online is a massive multiplayer online roleplaying game developed by ZeniMax Online Studios. The original base game released in 2014 for PC/Mac, on PS4 and Xbox One in 2015, and Google Stadia in 2020.
I was one of the Community Managers for this project. (Nov 2019 - Jan 2023)
Responsibilities included:
- leading and managing community-driven Contests across global territories (Greymoor Housing Contest, Tamriel Together Guild Contest, "No Kid Hungry" streaming campaign etc.)
- designing and executing marketing campaigns in conjunction with community-driven KPIs
- analyzing and delivering quarterly reports on social media and first-party reports metrics
- planning and executing on first party initiatives to increase community efforts across Steam, PS4, PS5, and Xbox One
- coordinating copy and assets for posting community events using first party tools (Steam, PS4, PS5, Xbox One)
- managing Steam discussions and official game Discord server
- supporting the amazing ESO Community team as needed!
I was one of the Community Managers for this project. (Nov 2019 - Jan 2023)
Responsibilities included:
- leading and managing community-driven Contests across global territories (Greymoor Housing Contest, Tamriel Together Guild Contest, "No Kid Hungry" streaming campaign etc.)
- designing and executing marketing campaigns in conjunction with community-driven KPIs
- analyzing and delivering quarterly reports on social media and first-party reports metrics
- planning and executing on first party initiatives to increase community efforts across Steam, PS4, PS5, and Xbox One
- coordinating copy and assets for posting community events using first party tools (Steam, PS4, PS5, Xbox One)
- managing Steam discussions and official game Discord server
- supporting the amazing ESO Community team as needed!